What types of caregivers do you place? Is there one particular type you place more than others?
(Full-time, part-time, live-in or live-out, temporary?)

What is the average salary range of the nannies they place?  Do they feel your salary requirements are reasonable?

How do you gather information about families? Do you interview them in person? Is a written application part of the process? Are references requested?

How long does it usually take to make a placement? How long do you think it will take me to find a position?

Will you assign one person to be my contact at your agency throughout my search?

How long has your agency been in business?

How many placements have you made in the last year? In my geographic area?

Do you have the names of some nannies who have used your agency whom I can call for references?

Are you a member of any professional associations, i.e., Chamber of Commerce, Better Business Bureau, The International Nanny Association.

What kind of education or training do I need? High school? First aid? CPR? Other? What kind of training does your agency provide?

How much and what kind of childcare experience do you require?

What support services do you provide for the nanny after placement is made? Do you have a nanny network or support group organized in my geographic area? Do you have regular social or educational events for the nannies? Do you have a newsletter? Do you provide telephone support?

Does your agency provide a work agreement for the family and nanny to use?  Do you assist in negotiations when needed?